Delivery Questions

What countries do ACME ship to?

We ship to over 100 countries, a full list is detailed in the Checkout.

How long will it take for my order to arrive?

This will vary dependant on country shipping to and service requested, all UK orders are shipped as standard via Royal Mail 1st Class, International Shipping can take between 7-10 days to arrive into country.

How do I track my order?

Tracking Numbers for Signed for deliveries will be emailed to you once your order has been shipped.

What should I do if my order doesn’t arrive?

Please contact us and one of our team will be able to offer further assistance to trace the item.

Is the current situation with COVID-19 affected delivery times?

Unfortunately yes. We are seeing increases with Royal Mail time frames for standard 1st class, this has been reduced and is nearly back to normal. Whilst International Signed for Services are also seeing longer than expected timeframes for deliveries. If you need an update on a shipment please don’t hesitate in contacting us.